Privacy Policy
Last Updated August 29, 2024
Glincker is committed to safeguarding the privacy of our website visitors and service users. This policy outlines how we handle your personal information.
This Privacy Policy applies to all personal information collected or processed by Glincker, regardless of the method of collection or processing. This includes, but is not limited to, information collected through our website, mobile applications, desktop applications, APIs, and any other online services or platforms operated by Glincker.
Our policy also applies to any interaction you have with our services, whether through direct engagement, third-party integrations, or automated systems. It covers data collected when you access our services, create an account, interact with our support team, subscribe to our newsletters, participate in surveys, or engage in any other activities within the scope of our services.
This Privacy Policy is intended to cover the collection, use, and disclosure of information by Glincker in accordance with applicable laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant data protection laws. If you are accessing our services from a region with specific privacy requirements, our practices will align with the applicable regulations of that region to ensure your rights are respected and protected.
It is important to note that this Privacy Policy does not apply to any third-party websites, services, or applications, even if they are accessible through our services. We encourage you to review the privacy policies of any third-party services you interact with to understand their data practices and your rights concerning your personal information.
By using our website, applications, or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please refrain from using our services.
We collect information that you provide directly to us when you use our services. This includes:
We use this information to provide, maintain, and improve our services, to communicate with you, and to personalize your experience.
We may receive information about you from third parties to enhance or supplement the information we collect directly from you. This information may include:
We use this information to improve our services, enhance user experiences, prevent fraud, and engage in more effective marketing and communication activities.
We may collect information provided by our customers about their users or employees in the context of delivering our services. This information may include:
We use this information to fulfill our contractual obligations to our customers, enhance service delivery, improve user experience, and ensure compliance with applicable laws and regulations.
We automatically collect certain information about your use of our services. This information is collected through various technologies and may include:
We use this information to analyze trends, administer the services, track user movements around the services, gather demographic information about our user base, and enhance the functionality and security of our services.
We use cookies and similar tracking technologies to monitor the activity on our services and store certain information. These technologies help us enhance your experience, analyze our traffic, and understand how you interact with our services. The types of cookies and tracking technologies we use include:
You have the option to control your cookie preferences through your browser settings. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality and features of our services.
To learn more about cookies and how to manage them, you can visit the help section of your browser or the following resources:
By using our services, you consent to the use of cookies and tracking technologies as described in this policy. You can change your preferences at any time by adjusting your browser settings.
We use the information we collect for various purposes to enhance and optimize our services. These purposes include, but are not limited to:
A. Account Management: To create, maintain, and manage your account, including authenticating your identity and processing transactions.
B. Communication: To communicate with you directly, such as sending you service-related announcements, updates, security alerts, or administrative messages.
C. Customer Support: To provide customer support and respond to your inquiries, feedback, and requests, ensuring effective and timely assistance.
D. Data Analysis and Research: To analyze trends, usage, and activities on our services to better understand user behavior and preferences and to improve our offerings.
E. Improving Our Services: To develop, maintain, and improve our services and features, including monitoring and analyzing usage patterns and performing research and development.
F. Marketing and Advertising: To send you promotional messages and marketing communications that we believe may interest you, including information about products, services, and events, and to measure the effectiveness of such campaigns.
G. Personalization: To personalize and enhance your experience on our services, such as by providing content, recommendations, and features tailored to your preferences and interests.
H. Security and Fraud Prevention: To detect, investigate, and prevent fraudulent, unauthorized, or illegal activities, and to protect the rights, safety, and security of our users and the integrity of our services.
I. Legal Compliance: To comply with applicable legal requirements, such as responding to subpoenas, court orders, or other legal processes, and to enforce our terms and conditions.
J. Transaction Processing: To process transactions and fulfill orders, including sending confirmations and invoices, and to manage payment processing and collections.
K. Third-Party Integration: To facilitate integration and interaction with third-party services, platforms, or applications as necessary to provide a seamless user experience.
L. User Engagement and Retention: To engage with users, encourage interaction with our services, and retain users through loyalty programs, surveys, contests, and feedback solicitation.
We are committed to ensuring the privacy and security of your information while using it to provide, maintain, and improve our services.
We do not share your personal information with third parties except as described in this policy. The circumstances under which we may share your information include:
Service Providers: We may share your personal information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as a business asset.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights: We may share your information if we believe in good faith that such disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
Affiliates and Subsidiaries: We may share your information with our affiliates and subsidiaries for purposes consistent with this Privacy Policy, such as providing and improving our services.
Consent: We may share your information with third parties if you have provided your consent to do so. You have the right to withdraw your consent at any time.
Aggregate and De-Identified Information: We may share aggregated or de-identified information, which cannot reasonably be used to identify you. This information may be shared for various purposes, including research, analysis, and marketing.
Third-Party Advertising Partners: We may share your information with third-party advertising partners to deliver targeted advertisements and marketing communications, provided that you have consented to such sharing as required by applicable law.
We ensure that any third party with whom we share your personal information is contractually obligated to maintain the confidentiality and security of your data and to use it solely for the purposes for which it was provided.
We take reasonable and appropriate measures to protect the information that we collect from or about you from unauthorized access, use, or disclosure. Our security practices include, but are not limited to:
Encryption: We use encryption protocols to protect sensitive information during transmission over the internet and to safeguard your data at rest.
Access Controls: We implement access controls to restrict access to personal information to authorized personnel only. This includes role-based access and multi-factor authentication for sensitive data and systems.
Regular Security Assessments: We conduct regular security assessments, including vulnerability scanning and penetration testing, to identify and mitigate potential security risks.
Data Anonymization and Pseudonymization: Where appropriate, we anonymize or pseudonymize personal information to reduce the risk of identifying individuals in the event of unauthorized access.
Monitoring and Logging: We maintain activity logs and monitor our systems for suspicious activity to detect and respond to potential security incidents in a timely manner.
Employee Training: We provide regular training to our employees on data security best practices and require adherence to our internal security policies and procedures.
Physical Security: We employ physical security measures to protect our facilities and the hardware where data is stored, such as controlled access to data centers and secured storage environments.
Despite our efforts to protect your information, it is important to note that no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We encourage you to take precautions to protect your personal information when using the internet, such as using strong passwords, enabling two-factor authentication, and being cautious with the information you share online.
If you have any questions about the security of your information, or if you believe your interaction with us is no longer secure, please contact us immediately.
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Our data retention practices include:
Purpose-Based Retention: We retain your information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, such as maintaining your account, providing customer support, and processing transactions.
Legal and Regulatory Compliance: We retain your information as required to comply with applicable laws, regulations, and legal obligations. This may include retaining certain information for tax, auditing, or financial reporting purposes.
Dispute Resolution: We retain your information as necessary to resolve disputes, enforce our agreements, and protect our legal rights. This may involve retaining information beyond the termination of your account or your use of our services.
Security and Fraud Prevention: We retain your information as needed to prevent fraud, detect security incidents, and ensure the integrity and security of our services.
Retention Periods: The specific retention periods for different types of personal information vary depending on the nature of the data and the purposes for which it is collected. In general, we will retain your personal information for a period that allows us to meet our obligations as stated above.
Deletion and Anonymization: When your personal information is no longer needed for the purposes for which it was collected or required by law, we will delete, anonymize, or aggregate it to ensure that you cannot be identified from the information.
User Requests: You have the right to request the deletion of your personal information at any time, subject to certain legal or contractual obligations. If you would like to request deletion or have questions about our data retention practices, please contact us.
We periodically review our data retention policies to ensure that we are not retaining information for longer than is necessary or legally required.
By using our services, you consent to the retention of your personal information as described in this policy.
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:
Right to Access: You have the right to request access to the personal information we hold about you, including details on how we use your data and whom we share it with.
Right to Correction: You have the right to request that we correct any inaccuracies or incomplete information we hold about you.
Right to Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions, such as if the information is needed to comply with a legal obligation.
Right to Object: You have the right to object to certain types of processing of your personal information, including processing for direct marketing purposes or when processing is based on our legitimate interests.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances, such as if you contest the accuracy of the information or object to our processing.
Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Withdraw Consent: If we have collected and processed your personal information with your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
Right to Complain: You have the right to lodge a complaint with a data protection authority if you believe that your rights have been violated or that your personal information has not been handled in accordance with applicable data protection laws.
To exercise any of these rights, or if you have any questions about your rights, please contact us at the contact information provided in this Privacy Policy.
Your information, including personal data, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take appropriate steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable data protection laws, regardless of where the data is transferred to or stored.
Data Transfer Agreements: We may implement standard contractual clauses approved by relevant regulatory authorities to ensure that your personal data is protected when transferred internationally.
Adequacy Decisions: In some cases, we may transfer your data to countries that have been deemed to provide an adequate level of protection by relevant data protection authorities.
Your Consent: By using our services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than your country.
If you would like more information about how we protect your personal information during international transfers, please contact us.
Our services may contain links to third-party websites, applications, or services that are not operated or controlled by us. If you click on a third-party link, you will be directed to that third party's site. We strongly encourage you to review the Privacy Policy of every site you visit, as we have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
No Endorsement: The inclusion of a link to a third-party site does not imply endorsement of the site or its content by us.
No Control Over Third-Party Content: We do not control third-party sites and are not responsible for their content or privacy practices.
Risks of Third-Party Sites: Please be aware that third-party sites may collect personal information about you. We are not responsible for the privacy practices or the content of those sites.
For your safety and privacy, we recommend that you exercise caution and consult the privacy policies of these third-party websites or services before sharing any personal information.
Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 1- If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information from our records as soon as possible.
Parental Control: If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately. We will take appropriate measures to promptly remove any such information.
Age Restrictions: We encourage parents and guardians to monitor their children's online activity and to help enforce our Privacy Policy by instructing their children never to provide personal information on our services without their permission.
COPPA Compliance: We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws designed to protect children's privacy.
If you have any questions or concerns about children's privacy, please contact us.
We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other reasons. When we make changes, we will:
Post the Updated Policy: We will post the updated Privacy Policy on this page with a new "Last Updated" date at the top of the policy to indicate when the changes were made.
Provide Notification: If the changes are significant, we will provide a more prominent notice, such as an email notification or a notice on our website or within our services, to inform you about the changes.
Review and Acceptance: By continuing to access or use our services after those changes become effective, you agree to be bound by the revised Privacy Policy. If you do not agree to the new terms, please discontinue using our services.
Your Responsibility to Review: We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
Historical Versions: If you would like to review previous versions of our Privacy Policy, please contact us, and we will provide a copy of the policy that was in effect during your use of our services.
If you have any questions about changes to this Privacy Policy, please contact us. We are committed to safeguarding your privacy and will notify you of any significant changes in a manner that allows you to stay informed about how we handle your personal information.
If you have any questions or concerns about our Privacy Policy or the data we hold about you, or if you wish to exercise any of your rights, please contact our Data Protection Officer (DPO) or Privacy Team:
We are committed to addressing any concerns you may have regarding your privacy and the protection of your personal information.
We do not use your personal information for automated decision-making that has a significant impact on you. However, we may use automated processes to improve our services and provide more personalized content or recommendations.
If we engage in any automated decision-making that has a legal or similarly significant effect, we will provide you with information about the logic involved, as well as the significance and potential consequences of such processing, and obtain your consent where required by law.
Our services do not respond to "Do Not Track" (DNT) signals. DNT is a privacy preference that users can set in their web browsers to indicate that they do not want certain information about their webpage visits collected across websites. If you wish to learn more about "Do Not Track," please visit All About DNT.
In the event of a data breach that may compromise your personal information, we will notify you and any applicable regulatory authorities within the timeframe required by applicable law. We will take all necessary measures to mitigate any potential adverse effects of such a breach.
We may share your information with third parties as outlined in this Privacy Policy. We ensure that any third parties with whom we share personal information agree to protect the information and to use it only for the purposes for which it was shared. We enter into data protection agreements with third-party service providers to ensure they comply with applicable data protection laws.
In addition to the general rights outlined above, residents of California and the European Union have specific rights under the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), respectively.
To exercise these rights, please contact us using the information provided in the "Contact Information" section.
If you have any questions, concerns, or requests regarding our Privacy Policy or your personal information, or if you would like to exercise your rights, please feel free to contact us through any of the following methods:
Email: You can email us at support@glincker.com for general inquiries or at dpo@glincker.com to reach our Data Protection Officer (DPO).
Mailing Address: You can send us a letter to the following address:
Glincker Privacy Team
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Phone: You can call us at [Phone Number] during our business hours, [Insert Business Hours].
Contact Form: Visit our website and fill out the contact form at www.glincker.com/contact.
We are committed to addressing your inquiries and concerns promptly and will respond to your request within the time frame required by applicable law. Your privacy is important to us, and we strive to ensure your personal information is handled securely and in accordance with this Privacy Policy.
